31627 1st Avenue SP.O. Box 4249Federal Way, WA 98063-4249Federal Way: 253-941-1516Tacoma: 253-927-2922Fax: 253-839-9738www.lakehaven.org
Please provide your email address if you would like us to respond via email. (If you would like a copy of this form emailed to you, you must enter your email again in the submission section of this form.)
Describe where the water leak was located and what steps you took to resolve the problem?
e.g. "Toilet in master bath was leaking, replaced toilet."
If you are signed up for auto-pay please call Customer Service 253-941-1516 to avoid excess charges.
Adjustment Calculations: 50% of the difference between the actual CCF (100 cubic feet) of water billed and the “averaged” CCF of water consumed during the same billing period of the previous year – not including the base rate.
Adjustment Period:Maximum 3 billing cycles. One leak adjustment allowed every 2 years.
Return your request along with any receipts that support your entitlement to this leak adjustment via one of the following options:MailEmailFax(This information can be found at the top of the form)
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Look for an email with subject line of: "Online Form Submittal: Lakehaven Leak Adjustment Request Form". Ensure that your email program does not block email from "noreply@CivicPlus.com".
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