Can I pay my bill online and/or set up auto pay?
Yes. In September 2015 Lakehaven contracted with a new vendor, Retail Lockbox Management Services (powered by to handle our online payment processing.

To set up *auto-pay* you must register with your Lakehaven account # (found on the top of your invoice), email address, and create a password on Paystation . (A Lakehaven logo will identify us as the payee). Once you are logged into the system, click the tab to “Schedule a Payment.”

You may also make a payment without registering by clicking on the "Pay Without Registering" button. Please have your account number and the statement date ready to validate your account information.

For more information about making utility payments online visit Pay Your Bill Online page.

Show All Answers

1. Why is there an excise tax charge on my bill?
2. Can I pay my bill online and/or set up auto pay?
3. Where can I pay my bill in person or drop off after hours?
4. I am having a technical issue with the online payment system, who can I contact for assistance?
5. How often does Lakehaven Water and Sewer District bill customers?
6. How is my sewer bill calculated?
7. How is my water bill calculated?
8. Why do I have a previous balance on my bill for a property I just purchased?
9. What do I need to do when I sell or purchase property in your district?
10. What do I need to do if I am renting out my property?
11. Can I transfer the bill into my name, if I am the tenant renting the property?
12. Can you help me prorate my renter's portion of their last bill?
13. Why is my bill higher than usual?
14. How do I check for a leak?
15. Can I get a leak adjustment if I had a leak on my property?
16. Do you offer payment assistance for low income customers?
17. How can I make a donation to your Customer Assistance Program?
18. What is the Capital Facilities Charge Capacity Rental Program?