Please visit our Customer Assistance Program page.
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Lakehaven has partnered with the King County Multi Service Center to set up a fund to assist our customers. The Multi Service Center administers this program. Their phone number is 253-838-6810.
Visit COVID-19 Updates page for information about delinquent account options.
The Board of Commissioners adopted updates to the District’s Leak Adjustment Program at the July 14, 2016 regular meeting. With these updates, customers repairing leaks in their service lines or home plumbing systems may apply for a leak adjustment no more than once in a two-year period. In order to be eligible, customers will be required to repair the leak within 60 days of the discovery of the leak and submit evidence of the repair. As proof, the District will require detailed receipts for repairs made by third parties (such as plumbers or contractors). For repairs made by customers, the District will require copies of receipts for repair supplies and a sworn declaration from the customer describing the repair, including a description and date of the repair work. To apply for a leak adjustment please complete and submit.
Complete the attached Ownership Change Form which requires: the property address, the seller's name and forwarding address, the buyer's billing information, the closing date, the Title/Escrow Company and phone number.
Lakehaven Water and Sewer District does not bill renters directly. We continue to bill the owner of the property . If you want the tenants to pay the bill you can request a copy of the bill be sent to the property address addressed to “Occupant.” Please call 253-941-1516 to request duplicate billing.
No, Lakehaven Water and Sewer District does not bill renters directly. The owner of the property can request a copy of the bill be sent to the property address, addressed to “Occupant.”
The Capacity Rental Charge allocates a charge to customers using more capacity in the water and/or sewer systems than purchased (typically at connection) for the property served. Please visit this link for detailed information