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Posted on: November 2, 2021

Moratorium Ends (Issue 196)

196_MoratoriumEnds

The Governor’s moratorium on shutting off water service to utility customers

with account delinquencies, which also prohibited the imposition of penalties

for non-payment, expired on September 30th. With that, water utilities are

free to resume service terminations and the imposition of non-payment

penalties on delinquent accounts.

The Lakehaven Board has chosen to delay shutting off customers with

delinquent bills through the end of the year. The purpose for the delay is to allow

customers with delinquent accounts the opportunity to make arrangements

for paying delinquent accounts. Beginning January 1, the District will begin

imposing both interest charges on new delinquencies and penalties, reduced

from 10% to 5%, for non-payment. For accounts where payment arrangements

have not been made, or met, shutoffs on accounts with delinquencies greater

than $500 will start in March. The same will apply to accounts over $200 in

July. On September 1, 2022, all normal collection activities will resume on

accounts where payment arrangements have not be made or met.

Assistance may be available from the King County Multi-Service Center

for low income households with account delinquencies. Their number is

253-838-6810. We also have a limited amount of resources in our existing

Customer Assistance Program (CAP) for funding assistance.

The District is committed to working with you on arrangements that enable

you to pay your account balance and avoid penalties and shutoffs. If you are

unable at the present time to pay your account in full, we urge you to contact

our Customer Service Department to make payment arrangements. The

number to reach Customer Service is 253-946-1516.


Moratorium Ends Issue 196 - Nov/Dec 2021

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