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COIVID-19 TEMPORARY customer SERVICE HOURS
DOORS ARE LOCKED
Phone lines are open: 9 am - 3 pm, Monday - Friday
As a precautionary measure to help preserve the health of our community, our offices are closed to visitors.
The District would appreciate it if you would put your payment in the secure payment box located across the driveway. If you are paying in cash, please use an envelope with your name and account number or property address written on the envelope. We have provided envelopes at the payment box, for your use.
Popular Topics
What services or forms are you looking for?
- Selling or purchasing a house?
- Complete the Ownership Change Form (PDF)
- Have you discovered a leak?
- Complete the Leak Adjustment Form (PDF)
- Do you need to temporarily suspend service?
- Complete the Request Temporary Suspension Form (PDF)
- Is your account delinquent? Would you like to make payment arrangements?
- Complete the Account Payment Plan Agreement Form (PDF)
- New construction?
- Visit Development Engineering (DE) Dept's web page or
Email
- Visit Development Engineering (DE) Dept's web page or
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Customer Service
Physical Address
31627 1st Avenue S
Federal Way, WA 98003
Mailing Address
P.O. Box 4249
Federal Way, WA 98063
Phone: 253-941-1516Fax: 253-839-9738Emergency: 253-941-1516
COVID-19 Temporary Hours:
Monday through Friday
9AM - 3PM
Contact other Departments and Office Closures schedule