- My Account
Online Bill Pay Options
COIVID-19 TEMPORARY customer SERVICE HOURS
What services or forms are you looking for?
- Selling or purchasing a house?
- Complete the Ownership Change Form (PDF)
- Have you discovered a leak?
- Complete the Leak Adjustment Form (PDF)
- Do you need to temporarily suspend service?
- Complete the Request Temporary Suspension Form (PDF)
- Is your account delinquent? Would you like to make payment arrangements?
- Complete the Account Payment Plan Agreement Form (PDF)
- New construction?
31627 1st Avenue S
Federal Way, WA 98003
P.O. Box 4249
Federal Way, WA 98063
Phone: 253-941-1516Fax: 253-839-9738Emergency: 253-941-1516
COVID-19 Temporary Hours:
Monday through Friday
9AM - 3PM
Contact other Departments and Office Closures schedule