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- Selling or purchasing a house?
- Have you discovered a leak?
- Complete the Leak Adjustment Form (PDF)
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- Complete the Request Temporary Suspension Form (PDF)
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- New construction?
BUSINESS OFFICE HOURS
Monday through Friday
The Main HQ Campus is under construction and will be ongoing for the coming year. Access and parking is limited. Please use extreme caution when driving or walking through the campus parking lot.
Business Hours: Monday - Friday
Development Engineering (DE)
Main headquarters campus is under construction
Beginning July 15, 2022 Customer Service and Billing Staff will be in a staff meeting the 3rd Friday of each month from 7:30 AM to 8:30 AM. On the third Friday of the month the office hours and phone hours will be 8:30 AM to 4:00 PM (instead of 8 AM to 4 PM).
Contact either Customer Service and Development Engineering outside office hours or email as follows:
Customer Service Development Engineering Emergencies Location:
31527 1st Ave S
Water Operations Building
31623 1st Ave S
Emergencies and Non-Emergencies:
* Call 253-941-1516 to report a water or sewer emergencies after business hours.
Phone: 253-941-1516 * 253-945-1581 Email: Visit Contact Us for more information