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OFFICE HOURS
(Updated 3/3/2022)
Customer Service
Effective March 7, 2022 office hours are Monday through Friday from 8 a.m. to 4 p.m.
Construction activity will be ongoing for the coming year. Access to the facilities and parking is limited. Please use caution when visiting Lakehavens' Administration Building and Water Operations Building.
Development Engineering (DE)
The Development Engineering department is available for in-person visits by appointment only between 9:00 AM and 3:00 PM (Mon-Fri) through Friday 3/18/2022. Beginning on Monday, 3/21/2022 office hours will be 8:00 AM to 3:00 Pm and open to the public with no appointment necessary.
Parking is limited during construction. The Water Shop Building (Development Engineering) will have two designated customer parking spots in front of the customer service entrance to the building.
Contact either Customer Service and Development Engineering outside office hours or email as follows:
Customer Service Development Engineering Location:
(Federal Way)Administration Building
31527 1st Ave SWater Operations Building
31623 1st Ave SPhone: 253-941-1516 * 253-945-1581 Email: Email Email Emergencies and Non-Emergencies:
* Call 253-941-1516 to report a water or sewer emergencies after business hours.Visit Contact Us to lookup:
- Other Departments and Staff
- Business closures
- Lakehaven Building Addresses
HOLIDAY CLOSURES
District offices are closed on these 2022 holidays:
Monday | Jan 17, 2022 | MLK Jr |
Monday | Feb 21 | President’s |
Monday | May 30 | Memorial |
Monday | July 4 | Independence |
Monday | Sep 5 | Labor |
Friday | Nov 11 | Veteran’s |
Thursday & Friday | Nov 24/25 | Thanksgiving |
Friday & Monday | Dec 23/26 | Christmas |
Monday | Jan 2nd | New Year’s 2023 |
Department Contacts
These departments cannot answer billing questions about water or sewer accounts. Please call Customer Service 253-941-1516 for assistance with your account. Phone Numbers |
Phone |
Fax | ||
---|---|---|---|---|
General Manager, Media Relations, John Bowman |
253-946-5401 | 253-839-9310 | ||
General Counsel, Steve Pritchett | 253-946-5428 | 253-839-9310 | ||
Commissioners | Members | |||
Customer Service Manager, Kay Anthony | 253-946-5422 | 253-839-9738 | ||
Finance & Information Systems Director, Tom Drake | 253-945-1587 | |||
Accounting Manager, Amy Quinsey | 253-945-1587 | 253-946-1814 | ||
Claims, Board & Public Records Clerk, Legal Assistant, Lisa Alexander | 253-946-5420 | 253-839-9310 | ||
Engineering - New Development/Services, Brian Asbury | 253-946-5407 | 253-529-4081 | ||
Engineering - Capital Improvement Projects, Andrew Weygandt | 253-946-5440 | 253-946-9552 | ||
Human Resources Manager, Carrie Peters | 253-946-5423 | 253-945-1670 | ||
Purchasing Manager, Mary Young | 253-946-5415 | |||
Wastewater Treatment Manager, John Barton | 253-945-1642 | 253-874-2507 | ||
Water Operations, Dawn Zern | 253-946-1416 | |||
Water/Sewer Maintenance/Construction, Joe Bolam | 253-946-5434 | 253-945-5434 |
Our Locations | |
---|---|
Administration Building (Bill payments and drop box for after hours) 31627 1st Avenue S Federal Way, WA 98003-5201 Phone: 253-941-1516 (Seattle area) |
Administration Building (Mailing address) P.O. Box 4249 Federal Way, WA 98063-4249 Phone: 253-927-2922 (Tacoma area) Fax: 253-839-9310 |
Lakehaven Center (Board Meeting Location) 31531 1st Avenue S Federal Way, WA 98023 Phone: 253-941-9529 |
Water Shop (Development Engineering) 31623 1st Avenue S Federal Way, WA 98023 Phone: 253-945-1580 |
Lakota Wastewater Treatment Plant 3203 SW Dash Point Road Federal Way, WA 98023 Phone: 253-945-1606 |
Redondo Wastewater Treatment Plant 515 S 288th Street Des Moines, WA 98198 Phone: 253-839-7441 |
Visiting Note: To all persons entering a Lakehaven Water and Sewer District building. Lakehaven Water and Sewer District requests that you minimize your use of scented products so that they are not perceptible to others while in any district building. This request is intended to provide a comfortable and healthy environment for everyone. Thank you. |