My Payment Options

InteriorPaymentOptions

Online





Payments are accepted online of up to $5,000 at no additional charge. We accept Visa, MasterCard or Discover card to pay your utility bill through our payment processing partner Retail Lockbox Management Services. You can also pay using a secure bank debit, and can even set up recurring payments so that your utility bill is paid automatically on the due date.

IN PERSON


The District's Administrative office is located at:
31627 1st Avenue S
Federal Way, WA 98003

As a precautionary measure to help preserve the health of our community, the office is open but the doors are locked. The District would appreciate if you would put your payment in the secure payment box located across the driveway. If you are paying in cash please use an envelope with your name and account number or property address written on the envelope.

We have provided envelopes at the payment box for your use.

Over the Phone

(2 options)
  • Call 24 hours a day 844-531-3702  using Visa, MasterCard, Discover card or by E-check or
  • During business hours call the District’s office at 253-941-1516.

Auto Pay

(2 options)
  • Schedule automatic payments from your checking account or credit card through the “Scheduled Payment” option at the online pay website or
  • During business hours call the District’s office at 253-941-1516.

Mail

(2 options)
Mail payments to our lockbox service:
   P.O. Box 34882
   Seattle, WA 98124-1882
or
 Mail payment to our local Post Office Box: (Mail is picked up every business day)
   P. O. Box 4249
   Federal Way, WA 98063-4249
Note: If you are paying on a final notice your payments should not be mailed. We may not receive it in time to prevent further action.

TYPES OF PAYMENT

  • Cash.
    • Make cash payment in person at the District office.
    • Do not mail or put in the drop box.
  • Check
  • Credit or Debit 
  • E-check
  • Money order

DISCONNECTION

To avoid service interruption, if you are paying a bill on an account scheduled for disconnection please call Lakehaven Customer Service at 253-941-1516 after completing your payment transaction (regardless of payment method).

Do you need help paying your bill or would you like to make a donation to help others?

CUSTOMER ASSISTANCE PROGRAM


During the COVID-19 pandemic we have a new program in place to help those who qualify,

DELINQUENT ACCOUNT PAYMENT PLAN