BUSINESS OFFICE HOURS
Monday through Friday
The Main HQ Campus is under construction and will be ongoing for the coming year. Access and parking is limited. Please use extreme caution when driving or walking through the campus parking lot.
|Business Hours: Monday - Friday|
Office Hours: 8AM to 4 PM
Development Engineering (DE)
Office Hours: 8AM to 3:30 PM EXCEPT Thursday: 8AM to 2PM
Main headquarters campus is under construction
|Beginning July 15, 2022 Customer Service and Billing Staff will be in a staff meeting the 3rd Friday of each month from 7:30 AM to 8:30 AM. On the third Friday of the month the office hours and phone hours will be 8:30 AM to 4:00 PM (instead of 8 AM to 4 PM).|
Effective August 10, 2022 the DE office is TEMPORARILY CLOSED to visitors and customers except by special appointment, due to construction safety concerns. We anticipate this office closure to only last a few weeks.
Parking is limited during construction. The Water Shop Building (Development Engineering) will have two designated customer parking spots in front of the customer service entrance to the building.
Contact either Customer Service and Development Engineering outside office hours or email as follows:
|Customer Service||Development Engineering||Emergencies|
31627A 1st Ave S
|Water Operations Building|
31627B 1st Ave S
|Emergencies and Non-Emergencies: |
* Call 253-941-1516 to report a water or sewer emergencies after business hours.
Visit Contact Us for more information