Over the years, Commissioners have frequently used the Commissioner Corner to discuss the different physical assets we either presently operate, or are planning to install, to deliver water and sewer service to you.  As a customer, I always found the articles about the infrastructure useful and informative. Today, I would like to talk to you about a living, breathing, highly competent asset we have at Lakehaven Utility District. The asset that I am referring to is, of course, the employees that work at Lakehaven.   In many ways, the dedicated people that work at the District are our most valuable asset. You may see them reading your water meter, working in the street, or handling billing matters behind the counter at our Administrative Office. Our Customer Service people handle multiple calls and office visits from you on a daily basis on issues concerning billing, water quality, service issues, and many other matters of importance to you. These people handle your utility concerns with a high degree of professionalism and serve with the goal of giving you the information you require each and every time. The Engineering department is responsible for making sure the systems we operate are adequately planned and engineered for the present and future needs of our ratepayers.  We the public seldom see the highly complex infrastructure systems these professionals have designed to deliver water and sewer service. As new system improvements are required, our Engineering staff is constantly making sure that we have the facilities that will work efficiently now and into the future. The employees at the treatment plants are on the job 365 days a year to make sure both our Lakota and Redondo plants are running at the most effective level possible. I have toured both of these operations and I can assure you the people we have working there are extremely knowledgeable and capable. As a Commissioner, I have a high degree of confidence that these people are ready, willing, and able to handle any challenges that come their way at these two plants. The Administration staff handles the business side of the utility operation and make sure our organization is being run the way you the ratepayer expect it to be run. They handle the legal concerns, personnel issues, bill paying and bill collecting, information system, risk management and customer programs needed to support the utility operations. They also facilitate the Board programs and keep us advised of state and federal regulations that apply to the water and sewer business. The Field Operations people are the ones you see the most. They are the ones driving in the trucks, operating equipment, and going down in the manholes repairing, cleaning and doing the preventive maintenance needed everyday to keep our system going. Overall, we have a workforce that you as ratepayers can be proud of.  Rest assured that they come to work each day recognizing the privilege they have to provide a service to you.