24-Hour Emergency

24/7 Phone: 253-941-1516
 
Business Hours: Monday through Friday, 8AM - 4:30PM

After hours callers need simply follow the instructions on the phone and response staff will be paged automatically.
                      
Notice of major or extended service interruptions will be posted as ALERTS on the Home page of this website.
  
Visit our Water Emergencies page for general information about district water issues. 

Find out what you can do to Prepare for an Emergency.                

Red Phone with 24 Hours on White
  1. Emergencies

    Physical Address
    31627 1st Avenue S
    Federal Way, WA 98003

    Mailing Address
    P.O. Box 4249
    Federal Way, WA 98063

    Phone: 253-941-1516
    Emergency: 253-941-1516

    Call Customer Service during business hours: Monday-Friday 8AM-4:30PM.
    After hours callers need simply follow the instructions on the phone and response staff will be paged automatically.

    Business Hours:
       Monday through Friday
       8AM - 4:30PM
       Closed holidays*

    * For a listing of the current year holiday closures visit The District's Contact Us page..